Refund Policy
Thank you for ordering from CalmMeadowGate. If you are not entirely satisfied with your purchase, we're here to help. This Refund Policy outlines the conditions under which refunds may be given and the process for initiating a return.
Returns
To be eligible for a return, your item must be uneaten and in the same condition that you received it. You must also have the receipt or proof of purchase.
You have 30 calendar days to return an item from the date you received it. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Non-returnable items:
- Gift cards
- Some health and personal care items
- Beverages (including juice and lemonade)
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Late or missing refunds (if applicable)
If you’ve done all of this and you still have not received your refund yet, please contact us at calmmeadowgate.click.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at calmmeadowgate.click and send your item to: WC2E 9HA, United Kingdom, London, 43 Bedford Street, Westminster.
Shipping
To return your product, you should mail your product to: WC2E 9HA, United Kingdom, London, 43 Bedford Street, Westminster.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Us
If you have any questions on how to return your item to us, contact us at +44 20 7946 0958 or visit our website at calmmeadowgate.click.
Last Updated: March 23, 2023